about SafeTravel London
SafeTravel London is a pioneering travel app dedicated to ensuring the safety of London’s residents and tourists while navigating the city. With London’s bustling streets, diverse transportation modes, and ever-evolving urban landscape, there was a pressing need for an application that could provide real-time safety alerts and travel recommendations.
Reviewed on
5/5
31 Reviews
70
%
Reduction in User-Reported Safety Incidents
80%
+
Reduction in Manual Support
40
%
More efficiently using insights from the data analytics
90
%
Continuous improvement in AI accuracy
The Challenge
While SafeTravel London was popular among users, it lacked the capability to predict potential safety concerns based on real-time data. The app relied heavily on user-reported incidents, which often led to delays in alert dissemination. Furthermore, the increasing number of users demanded a more intuitive and responsive interface.
What did
CraftDigitally do
CraftDigitally partnered with SafeTravel London to transform the app into an AI-driven platform:
- Real-time Safety Alerts: Integrated AI algorithms to analyze data from CCTV feeds, traffic updates, and public reports to predict and alert users about potential safety concerns in real-time.
- Personalized Travel Recommendations: Used machine learning to understand user preferences and behavior, offering personalized travel routes that prioritize safety.
- Chatbot Assistance: Implemented an AI-powered chatbot to assist users with queries, report incidents, and provide immediate safety tips.
- Data Analytics Dashboard: Developed a dashboard for city officials and law enforcement to monitor public safety trends and respond proactively.
- User Feedback Loop: Introduced a feature allowing users to validate or dispute AI-generated alerts, continuously improving the system’s accuracy.
The Results
- A 70% reduction in user-reported safety incidents due to proactive AI-driven alerts.
- User engagement increased by 50% with the introduction of personalized travel recommendations.
- The chatbot handled 80% of user queries, reducing the need for manual support.
- City officials were able to deploy resources 40% more efficiently using insights from the data analytics dashboard.
- Continuous improvement in AI accuracy with a 90% validation rate on generated alerts.
The technology that we use to support SafeTravel London
TensorFlow
Google Cloud Platform
Dialogflow
Power BI
OAuth 2.0
End-to-end Encryption
Apache Kafka
Scikit-learn
